IT Management - IT Support.

IT Management

As your technology partner, we take responsibility for your systems. Making sure everything is as desired, constantly.

IT Management - IT Support - Helpdesk and Support.

Unlimited helpdesk and support

People don't like it when their IT problems slowly get escalated up the food-chain. With SwiftPuppy, you connect with a senior engineer who enjoys helping you out of your pinch.

Available during working hours 5 days a week, but also available on the occasion you need him/her outside of those hours. Of course, if we can't solve your issues remotely, we will come to your office.

Cyber security &
anti-virus

Many businesses are purely digital. Imagine if your data was lost or stolen. It happens more often than you think. Whether it is an outside attack, or internal corruption, we ensure your business' continuity.

• Protection at every layer. There are no silver bullets in security. Layered protection at every level is needed to minimize risk. From your data in the cloud, all the way down to each individual device, we configure and back-up everything.

• AI-based threat detection. Our security experts leverage the latest AI and machine learning techniques to protect your organization from an ever-evolving threat landscape.

• End user security training. Most breaches are from social engineering. We conduct phishing simulations and train users to make sure your staff is prepared for even the most sophisticated tactics.

IT Management - IT Support - Cyber security and anti-virus.
IT Management - IT Support - Data backup and recovery.

Data backups & disaster recovery

What happens in case of a fire, flood, or cyber attack? Data is fragile. Being locked out of your systems for even a single day can wreak havoc on your operation. In order to ensure business continuity, every business requires backups on multiple geographic locations.

Data is stored on various locations, while keeping in mind any legal restrictions, such as imposed by the HIPAA
Data is encrypted to remove any doubt that your private data remains solely yours.
We execute 'backup restore tests', to ensure you do not experience any unpleasant surprises
We include backups for your cloud services, such as Microsoft 365

Proactive maintenance

By consistently cleaning and updating your computers, they have a longer lifespan, operate faster and keep your staff frustration-free.

Ensure all systems are patched
Fighting bloatware & installation of self-healing mechanisms
Forecasting required upgrades
IT Management - IT Support - Proactive Maintenance.
IT Management - IT Support - Status Monitoring.

Status monitoring

Our status monitoring systems allow us to keep a watchful eye over your local systems, mobile devices, and / or your cloud infrastructure.

Whether it is hardware depreciation, malfunctioning software, or employees performing unwanted behavior; we ensure you are protected.

Foulk-Huber

Donald J. Foulk, CPA

“SwiftPuppy handles our IT needs efficiently and effectively so we can focus on servicing our clients and running our business.”

“I highly recommend SwiftPuppy.”

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